Apple iPad

• It offers a maximum of 64GB of storage, a 9.7-inch screen and isn't able to run multiple apps simultaneously, so it's not going to replace many desktop computers.


• It doesn't have a cell phone, so it's not going to replace many iPhones.


• With prices starting at just $499, lots of people will want them anyway.


• With iWork, Mail, Safari, and 100,000-plus iPhone apps available, many users could use iPads instead of laptop computers.

So who is going to buy all these iPads? First and foremost, I expect lots of notebook computer users to abandon their Mac and Windows laptops completely and replace them with iPads. And I expect a substantial number of iPhone and desktop computer users to buy an iPad to use in addition to their desktop computer and/or iPhone. Ergo, I predict the iPad will become an instant best-seller.

So, if the iPad does become a smash hit, how will it affect Apple?

The biggest concern, I think, is that the iPad is going to cannibalize some MacBook, MacBook Air and MacBook Pro sales, perhaps a lot of them.

That sounds bad for Apple but it's really not, as I'll explain in a moment. I also believe the iPad is going to convert a good number of Windows laptop users, which you have to agree, sounds pretty good for Apple.

Finally, the iPad will appeal to many users who will buy it in addition to all of their other devices, which would also be quite good for Apple.

The question is how badly will those lost MacBook sales hurt Apple. I believe the answer is not much. Sure, in the short term it will mean that some Apple notebook profits are lost to the less expensive (and thus less profitable) iPad sales. But in the long run Apple will more than make up those profits selling music, video and applications to iPad.

In other words, though Apple makes a tidy profit when you buy a MacBook, MacBook Air or MacBook Pro, the iPad will become a gold mine that delivers profits month in and month out, year after year, and will be one of Apple's greatest success stories.

Specs

The iPad is a beast of a machine, so here's a rundown of what makes up Apple's latest and greatest.

• CPU: Apple's custom 1GHz A4 SOC, manufactured by Samsung. And I can tell you, it's blazingly fast.


• Display: 9.7-inch, 1024 x 786 (132 PPI), LED backlit IPS with capacitive touch and oleophobic coating.


• Storage: The iPad will come in 16GB, 32GB, and 64GB variations.


• RAM: No word on this from Apple (just like with the iPhone and iPod touch). We assume it's more than the iPhone 3GS's 256MB, but we won't know for sure till we see a full breakdown.


• Wireless: The devices comes standard with 802.11a/b/g/n WiFi and Bluetooth 2.1. You can also purchase a version which has 3G connectivity (UMTS / HSDPA 850, 1900, 2100MHz and GSM / EDGE 850, 900, 1800, 1900MHz). Sorry everyone, the iPad uses new micro SIMs.


• Other sensors: The iPad has a digital compass, there's AGPS on-board in the 3G version, and both versions have an accelerometer and ambient light sensor.


• Ports / input / output: Headphone jack, 30-pin dock connector, built-in microphone, built-in speaker.


• Battery life: Apple claims "up to" 10 hours web surfing on WiFi, listening to music, or watching video, and over a month on standby.


• Dimensions: height: 9.56-inches, width: 7.47-inches, depth: 0.5-inches, weight: 1.5 pounds (1.6 for the 3G model).

9/11 vs. Anwar

Dr M persists with 9/11 conspiracy theories

Tun Dr Mahathir Mohamad continued today with his claims that the 9/11 attacks in the United States were staged. He now suggests that the collapse of the World Trade Center and surrounding buildings in New York nine years ago was the result of controlled demolition.

His remarks, published in his blog today, backs conspiracy theories put forward by fringe groups, and comes just days after he had also said that the Holocaust had failed as a final solution against the Jews.

“It is of course a fact that the two towers were destroyed after two aircraft crashed into them,” he said in reference to a speech he made on Wednesday when he said that “if they can make Avatar they can make anything.”

“A lot of people in America (the apologists will dismiss them as conspiracy theorists) questioned whether the towers collapsed because the planes crashed into them or that something else caused them to come down. These people have reproduced videos taken by media people showing the attack and the collapse of the towers, pointing out certain peculiar features. I have seen the three-hour long video which is widely distributed.”

He argued that the collapse of the twin towers was typical of controlled demolitions which are common in the United States.

In his posting, he also provides a link to a video on the Internet which is based on a book written by a conspiracy theorist who claims that elements in the US government had staged the attacks.

The former prime minister’s decision to lend his weight to such theories appears to be part of his campaign to highlight the plight of Palestinians, a cause which he has championed since he was still in government.

But by targetting the United States, in suggesting this week that the 9/11 attacks were staged as an excuse to mount attacks on the Muslim world, he could pose some problems for Prime Minister Datuk Seri Najib Razak in the latter’s efforts to develop better ties with Washington.

In his posting, Dr Mahathir reproduces a number of claims and allegations which have been rejected by engineers and other investigators, including how the aircraft that crashed into the Pentagon was never found.

The former PM, who still retains significant influence among conservative Malay-Muslims and Umno members, also claimed that he met a janitor who worked in the twin towers and who had told him of explosions unrelated to the plane crash.

“As I said in my speech I am not so certain now that the Arab ‘terrorists’ hijacked four commercial aircrafts simultaneously and flew them into the twin towers, the Pentagon and somewhere unknown .

“Some people have condemned me for doubting that the attack was mounted by Arab Muslim terrorists. Perhaps one of the television stations would care to air the videos mentioned without censorship.”

At a separate press conference today at the Islamic Arts Museum, Dr Mahathir scoffed at suggestions that Malaysia’s attempts to attract foreign investments would be dampened as a result of his controversial comments about Jews.

“During my time (as Prime Minister) I was nasty about the Americans. And I was branded anti-Semitic too. But even then we still obtained FDIs,” said Dr. Mahathir.

The former PM also asserted the fact that Malaysia cannot depend solely on FDIs and should, instead, build up its own economy.

“There is a fear among people to say anything political of this issue... especially when we are accusing a government of a very powerful country of doing something wrong.

“Don’t forget they (even) told lies to go to war,” said Dr. Mahathir.

He also rebuked a reporter for suggesting that his comments could be viewed as insensitive given the current racial tension within Malaysia itself.

“Why is it the worst time to talk about this? Why should you call it racist? Does Malaysia’s race problems have something to do with the Jews?”

He laughed at suggestions that this was a cheap publicity stunt on his part.

“What do I gain from a publicity stunt? I’m not going to run for Prime Minister again...well, that is, unless you want me to,” said the former prime minister in jest.

Source: The Malaysian Insider

Conspiracy??? I would rather believe "someone" directed the show against Anwar!!! That conspiracy theories will probably make more sense!!!

If "someone" can think of it, probably he had done it before!

語不驚人死不休 ９／１１另類詮釋

轉載自《東方日報》

敦馬暗喻美國　炮製911襲擊事件

前首相敦馬哈迪說，美國連三維拍攝的《阿凡達》電影都可製作出來，以此暗喻美國是炮製2011年的911恐襲事件。

馬哈迪今日一如以往對美國大開炮口，他說，2001年9月11日發生的世貿大廈被襲擊事件「被懷疑」是恐怖份子所為。但他無法確定那些襲擊是穆斯林恐怖份子所為。

「有相當確鑿的證據證明那些襲擊是炮製出來的。如果他們可以製作出象《阿凡達》這樣的電影，他們就什麼都做得到。」

他反諷地說，「製造藉口來開戰並殺害無辜的人民，對於美國來說根本就不是新鮮事。」

他也說，無論911襲擊是真實的，還是被炮製的，它們已經成為襲擊回教世界的藉口，而且，全世界16億人口的回教徒也被視作恐怖份子。

他也表示，若美國要將所有的穆斯林都視作恐怖份子，就必須接受世界各地可能存在著16億名的敵人。

馬哈迪在題為「耶路撒冷聖城及巴勒斯坦的穩定與正義」演說中，提及對美國911事件的看法。

他也借喻馬新關係來對照巴勒斯坦及以色列的關係。他說，聖經不足以成為以色列立國的參考，因為憑借一本聖經來作為合法理由的話，世界版圖將會有巨大的變化。

「就如馬來西亞其實也有很多可以認領的。新加坡曾經是柔佛的一部分，但是我們也意識到要認領是不實際的。」

批奧巴馬沒履諾

敦馬哈迪也在記者會上批評美國總統奧巴馬沒有實踐大選諾言，表示對他感到失望。

「奧巴馬說要關閉關塔納摩監獄，還有要從伊拉克和阿富汗撤軍，但是他都沒有那麼做。」

他戲稱奧巴馬所作的承諾只是為了得到選票，也調侃說在大選時許下承諾總是比較容易的。

這老糊涂越老越語無倫次。只能忠告你，趁還有一點點尊嚴時，早點閉嘴吧，免得連最后人民給你的一點點尊敬都被沒收了！

Barbecuing the Church - No ISA

With the arrest of eight people, Malaysian police believe that they have all the suspects behind the fire at the Metro Tabernacle Church. The police planned to investigate them for mischief by fire under Section 436 of the Penal Code and the suspects will face up to 20 years jail if found guilty.

One interesting thing here, they will be charged under "mischief by fire".

Huh? Another double standards?
Don't you think they should be charged under ISA too??
It will not going to affect national security?? Huh, Mr. Nazri?!

One simple answer - because they were not from the "Opposition" and not the mosque got attacked. If they are... you don't have to use your brain to think but they will certainly been long thrown to the jail without trial.

This is Malaysia! Welcome to the World of Reality!

谷歌，有種！

轉載自《東方日報》

世界最大網絡搜索引擎公司谷歌（Google），可能離開中國這只會下金蛋的母雞，引起了軒然大波；不僅業界嘩然，亦隨即上升為外交事件。我突然聯想到「無奸不成商」這句老話。

谷歌為什麼要撤退？不是市場問題，也不是安全問題，是言論自由問題。因為發現中國駭客竊取維權和異見人士的電郵，委曲求全4年後、原則上「不作惡」的谷歌終於決定不再忍氣吞聲，公開對抗中國這位經濟巨人。美國有專欄作家就稱讚說：谷歌比美國政府更有種。

然而，中國官方媒體與不少愛國分子就認為，谷歌其實是個偽君子。它在中國打不贏競爭對手百度，輸得灰頭土臉後，就用「退出」這個談判技巧，拿網絡「言論自由」說事，要挾中國政府同意谷歌在中國光明正大地做生意，不用走旁門左道。

百度首席產品設計師孫雲豐就狠狠地說：「因經濟利益退出，就直白白地說好了，把自己塗脂抹粉一番……是侮辱中國普通老百姓的智商」。

中國老百姓的智商是什麼？我之所以想到「無奸不成商」，就從這里開始。我上網（百度）查「奸商」的來歷，得到了一個有趣的發現。

傳說，中國的財神爺趙公明是賣米的，當時賣米是用斗量的，他的店從來都是給足量，讓米高高地堆起來形成一個尖。他臨終前，交代他的子孫，賣米要給足量，無尖不成商。後來被人們演變成「無奸不成商」了。

一般老百姓的認知是，凡商人必奸詐。那些來自西方資本主義社會的跨國公司更是喜歡以大欺小。他們在大把大把地賺我們的錢時，沒有手軟，還從不掩飾是在按遊戲規則辦事。什麼是遊戲規則？盈利就是一切。從商就是為賺錢，這本來就是無可厚非的。商人雙手沒有銅臭味，難不成還能聞到清人心扉的花香？

偏偏，來自西方的谷歌不來這一套。人家搞的是網絡生意，除了賺錢以外，這個東西天生就要求自由、開放、透明，以知識共享、信息共享。它不希望審查存在，因為這個與它的賺錢原則有衝突。並非「中國普通老百姓的智商」所認為的假清高，把商業上的失敗美化成維護人權、言論自由。

搞了大半天，原來又是東西方文化在衝突。無論谷歌最後能否突圍而出，還是壯烈犧牲，都給了世界上很多大公司一個警醒：你也可以對中國說不！不是只有你中國可以不高興，微軟、思科、雅虎，甚至蘋果都可以不高興。

對於中國普通網民來說，他們並沒有辦法影響事態的發展。他們唯一能做的，就是學好翻牆術，即使谷歌在全面被封的時候，仍可繼續使用其產品及服務。

這個互聯網巨人，自２００６年進入中國市場以來無法達致預期中的效果，卻先後遭遇「染黃」和「侵權」事件，最近更是發生ＧＭＡＩＬ用戶遭黑客「毒手」問題。

根據美國互聯網流量監測機構Stat Counter的數據顯示，谷歌於過去半年間在中國市場與中國「互聯網老大」百度的差距正逐漸縮小，市場份額從去年7月的30%增加至年底的43%。谷歌在如此霸道的中國市場卻還能取得令人鼓舞的成長，也算是可喜可賀了。

Between Right and Wrong

Nazri said he believed the decision by High Court judge Datuk Lau Bee Lan was wrong "because she should not be deciding on whether the word can be used or not because the home minister has the power under the Act to order the ban in Herald".

"She said the minister did not produce enough evidence... how could you produce enough evidence when the order is preventive in nature? You cannot wait until churches are burnt and lives are lost then only you want to make an order.

"I personally say that the judge was wrong. For example, the stepping on the cow head incident... I have not done anything wrong under the law for stepping on a cow's head but because 7% of the population are Hindus, we must respect their sensitivity, that was why the (people allegedly involved) were charged under the Sediction Act even though it is not wrong to step on a cow's head.

"So don't tell me that you cannot consider the sensitivity of the Muslims?"

OK, you are right, but just half right.

Nothing wrong stepping on a cow's head if it is not Hindu-related. Ask yourself, Mr. Nazri, what's triggered the demonstration? Let me tell you, it was the relocation of a Hindu temple.

Today, if a cattleman let his cows scattered around and shit everywhere in a village; the villagers step on a cow’s head to spread their anger, then the Hindus will not feel offensive because it will not be a religious matter.

If you talk about sensitivity, how about slaughtering a cow by the road side during Hari Raya Haji? Don't tell me that you cannot consider the sensitivity of the Hindus?!

So, shut up and think before you speak!!!

Tiananmen 'Tank Man' photo available on Google China

The iconic "Tank Man" photo taken during the 1989 Tiananmen crackdown and banned in China was available on Google.cn Wednesday, hours after the online giant vowed to defy Chinese Internet censors.

Photo shows a protester holding a poster of the "Tank Man" democracy activist stopping tanks in Beijing during the 1989 pro-democracy movement. The photo, banned in China, was available on Google.cn Wednesday, hours after the online giant vowed to defy Chinese Internet censors.

Google announced Tuesday it would no longer censor search engine results in China and possibly pull out of the world's largest online market, citing cyber spy attacks and Chinese Web censorship.

The picture of a Chinese man who boldly stood in front of a line of tanks during the 1989 crack down on pro-democracy protests made headlines around the world. It is banned in China where the event is still hugely sensitive.

A search for the image on Google.cn displayed the photo immediately, while the image did not come up on Baidu.com, another popular Chinese search engine.

Searches for other sensitive topics such as the Dalai Lama and the banned Falungong spiritual group were also returned on Google, but were also available on some Chinese portals.

China blocks Web content it deems politically objectionable in a vast censorship system dubbed the "Great Firewall of China."

Google said it was targeted by China-based cyber spies along with at least 20 other unidentified firms in an apparent bid to hack into the email accounts of rights activists around the world.

Several people, some bearing flowers, turned up Wednesday at Google's China headquarters in Beijing to show their support for the Internet giant.

"We are ordinary Google users who have come here to say thank you. We want to show our support to Google," said one woman, who would not give her name.

Some Internet users expressed dismay at Google's possible pull-out.

In an online survey of over 14,000 people on 163.com, a popular portal, nearly 78 percent said they did not want to see Google leave the Chinese market.

"If Google leaves, then I will not go online," one person said on 163.com.

"Google, by defending its commercial morals, will only receive more of netizens' understanding and support," said an online user on sina.com, another Chinese portal.

Reaction in China's state-controlled media was muted.

China Central Television, the government's main television propaganda arm, made no mention of the story in its midday news broadcast.

Other major state-run outlets ran only brief reports that failed to mention the allegations of government Internet censorship or hacking directed at rights activists.


U.S. Secretary of State Hillary Clinton called on Beijing Tuesday to explain cyber attacks originating from China against Google and at least 20 other firms.

"We look to the Chinese government for an explanation," Clinton said in a statement after Google vowed to defy Chinese Internet censors in outrage at "highly sophisticated" cyber attacks aimed at Chinese human rights activists.

Google May Leave China... Completely!!!

Official Google Blog: A new approach to China

Google made a threat to China which does not have a precedent in the actions of any other US company. It threatened to pull its business from China due to potential cyber attacks on its online operations.

The company said, “Like many other well-known organizations, we face cyber attacks of varying degrees on a regular basis. In mid-December, we detected a highly sophisticated and targeted attack on our corporate infrastructure originating from China that resulted in the theft of intellectual property from Google. However, it soon became clear that what at first appeared to be solely a security incident–albeit a significant one–was something quite different.”

Google added “we have evidence to suggest that a primary goal of the attackers was accessing the Gmail accounts of Chinese human rights activists. Based on our investigation to date we believe their attack did not achieve that objective. Only two Gmail accounts appear to have been accessed, and that activity was limited to account information (such as the date the account was created) and subject line, rather than the content of emails themselves.”

“These attacks and the surveillance they have uncovered–combined with the attempts over the past year to further limit free speech on the web–have led us to conclude that we should review the feasibility of our business operations in China. We have decided we are no longer willing to continue censoring our results on Google.cn, and so over the next few weeks we will be discussing with the Chinese government the basis on which we could operate an unfiltered search engine within the law, if at all. We recognize that this may well mean having to shut down Google.cn, and potentially our offices in China.”

Wal-Mart is next.

No Action on Protesters?

No action will be taken against those planning demonstrations over a High Court ruling allowing the use of the word "allah" by the Catholic weekly Herald, Najib said.

This is a great chance to see how our police practice double standards if really no action taken against those protesters.

I’m not here to discuss whether the word “allah” can or can’t be used by non-Muslims but rather to see how our police handle this.

Any demonstrations held by PR will always end with the police interruption as they categorize it as illegal assembly. When MCA members gather outside Wisma MCA where a candlelight vigil was taking place earlier to save their party leaders, then it was ok.

Some groups were planning to protest against the court’s decision tomorrow and the world can once again see how our Malaysian police handle this.

There are two important points here:

First of all, the police should not allow the demonstration to happen as it is illegal. Those protesters should be charged for illegal assembly and for not respecting the court’s decision. It’s against law!

Secondly, if the police issued permits to allow the demonstration, then the police should be charged for not respecting the court’s decision. Those protesters can still be charged for the same thing. Again, it’s against law!

Home Minister Hishammuddin said action will be taken only it affects security. He said, ‘if you don’t allow, it will affect people’s emotions’. If this is the case, you should allow demonstration against Perak’s BN-Govt because “it will affect people’s emotions”!

Again, I’m not here to discuss the court’s decision but would rather to watch such a great show on how our police could possibly practice double standards again.

Nexus One

The Nexus One is a smartphone from Google, Inc. that runs the Android open source mobile operating system. The device is manufactured by HTC Corporation and became available on January 5, 2010.

Features of the phone include the ability to transcribe voice to text, a native Gmail application, and voice directions while driving.

The Nexus One features a 3.7" AMOLED display, with a resolution 800x480. The phone features a 1GHz Qualcomm 8250 processor, 512MB of RAM and 512MB of internal Flash storage, a 5MP auto-focus camera with LED flash and digital zoom, GPS receiver, light and proximity sensors, Bluetooth 2.1 + EDR, and 802.11b/g/n Wifi capabilities.

The Nexus One runs the Google Android 2.1 operating system, codenamed 'Eclair'.

The 2.1 firmware version of the Android operating system adds a few aesthetic changes such as "Live Wallpapers" which are animated in the background and react to different user inputs. It also replaces the "Application Drawer" with a simple button which can be pressed to access the list of applications installed on the phone. This thumbnail list can be scrolled up and down and as it's scrolled, the applications roll up into a 3D cube instead of disappearing from the screen. Once the bottom of the application thumbnail list is hit, the screen bounces off similar to the iPhone functionality.

Pinch-zooming is still not available on the 2.1 firmware of Android. However, double-tapping will zoom in. Additionally, the "Gallery" application allows the use of finger swiping to switch pictures rather than before where you had to press a "Right" or "Left" arrow key.

A web store has been setup to sell the Nexus One without operator service. Unfortunately (as usual), the Nexus One phone is not available in Malaysia (at the moment).

Wanna buy a Dell? Think twice!!!

If you think you want to buy a Dell now, read this first.

I went to PC Fair (III) 2009 at KL Convention Centre on Dec 4 to look for new PC. As usual, all the sales persons will distribute brochures or promotional leaflets everywhere you go.

My original intention was to buy an HP computer but one brochure caught my eyes, and that was Dell. Without really much consideration, I’ve made up my mind – Dell Inspiron 545 selling at RM1899.


I went to the first Dell booth and tried to get a sales agent to assist me. The sales agent told me they didn’t carry desktop but laptop only and asked me to check out other Dell booths.

I went to the second Dell booth, again, the sales agent told me the same story that they didn’t carry desktop. This sales agent advised me to order that particular model online instead via dell.com.my/pikom as printed in the brochure. I was a bit frustrated; if you don’t carry it, why print it in the brochure?

Back home, I logged on to the website provided in the brochure. Without many clicking, I’ve landed on a page with three models displayed – Inspiron 545 Desktop (RM1199), Inspiron 545 Desktop (RM1899) and Inspiron 545s Desktop (RM2xxx).

I made a quick order of two units of Inspiron 545, one priced at RM1899 and another one at RM1199 by clicking on ‘Add to Cart’ button, and proceed to ‘Checkout’. It was a fast order and the sales transaction completed at 4:23pm.

On Dec 12, I received an SMS informing me that my order will be delivered on Dec 14 between 9am-2pm. On Dec 14, I’ve waited the whole morning till 1:30pm, but there was no sign of someone going to deliver my PC.

I called up the logistics, 03-55485255 ext 107 Ms. Thila. No one was answering and forwarded my call to voice mail with a message of ‘voice mail is not recording’. Can you imagine that?

I called a few times, still the same. Finally, I called the main line and spoke to the operator. She said they can only deliver by 3pm. I told her, this was not what has been agreed and I have an appointment. She said she will try to arrange it before 2pm and will call me back to confirm.

I waited till 2:15pm, and I rushed out. By 2:30pm, a goddamned logistics guy called me for delivery and I have to rush back just to receive the order. Without checking, I signed the paper and left home immediately as I have an appointment.

At night, when I checked the items, I found no monitors delivered.

I called up Dell at 1-800-88-0553 the next day. They put me on hold for 30 minutes and the line just cutout. I called again, waited for 15 minutes, and finally someone attended and a case# 7372360 opened. The so-called “customer care consultant” asked me to scan the brochure and send to APCustServ@dell.com. I scanned the brochure, attached it to the email and sent at 10:07am as well as provided information like Internet Reference Number: MY0000-4163-07574 for their investigation.

On Dec 17, I received an email from Dell Customer Service <sa_cc_cust_serv@dell.com>, and it said:

As per the attached, it is not written a free monitor will be included with the purchase.
Furthermore, when the order was placed, the order confirmation states you have chose "no monitor" as part of the purchase.
Please attach any confirmation that states we have missed the monitor while you have chose it as part of the purchase.

Dear readers, do you think this is a stupid reply?

I replied to them, and I said there was no “optional” or “excluded” word on it. I requested someone to call me but no one called.

I called again, Melissa attended to me. She repeated the same story and requested to resend the brochure. I sent it to them again with attention to her name at 10:47am and I received an email stated the case closed.

Order number: 3003852983 Case number: 7372360

We trust the recent case that you logged with Dell Customer Care under the above case number has been attended to / resolved to your satisfaction. Should you have any further enquiries, kindly email us at SA_CC_Cust_Serv@dell.com

This really got me mad. The case can just close without resolving. What kind of customer service is this???

I emailed them again and I told them to stop cheating! Whatever printed on the brochure will not be honored at all, it seems! I think this is a new way of cheating!

At 4:51pm, they email again.

With reference to the order that you have placed online, you would have to select the monitor in order to receive it. The option is provided with every desktop. If you do not select the option, it would not be included.

If you refer to the leaflet that you have highlighted below, it lists the recommended specs for this system. It does not state that the monitor is included as a free item. If it was included as a free item, it would be stated clearly in the brochure.

I’m sorry. We will not be able to comply with your request of sending a monitor. You would have to order the monitor separately.

What?! Recommended specs? It does not state that the monitor is included as a free item?

This sounds stupid!!!

I replied them with a challenge that if according to what they said, what about Windows, 4GB DDR2 SDRAM, 500GB SATA Hard Drive, etc? They were not stated as FREE items!

I managed to find a past Hari Raya brochure and want them to explain.


They replied me on Jan 4:

Again, those are just recommended specs.

If you would like a certain item included, you would have to select it. If there is a free item included in the brochure, it will state the item with the words FREE.

Dear readers, if you stand in my shoes, will you get heart attack with the stupid and irresponsible reply?

I asked them to stop their stupid reply and call me, and this is what I got:

In order to answer your concerns as comprehensively as possible, please contact us on [(MY) - 1800-88-0301] and our Care specialists will be glad to clarify to you.

I called the number and Nurin attended to me (of course after a long wait). I told her, I have fed up to repeat the story and get me the manager; an asshole manager – Kumar attended to me.

You know what?! This stupid manager can’t even have access to the email I sent and blindly answered from their recorded logs. Where are my emails gone?

If you can’t see the brochure, you will not be able to feel how frustrated I am. If this is the customer service provided by Dell, do you want to get into this type of hassle?

He told me whatever printed in the brochure was probably the tactics that the retailers use to up sell the products. Dell will not take responsibility for it. I told him the brochure was printed with Dell name, not the retailer name and don’t push me away!

The brochure distributed everywhere at the hall and no specific retailer name printed in the brochure. If one of the retailers trying to get more business from others by giving a free monitor, do you think they will achieve their goal by distributing brochure without their name? C'mon, use your brain!

Again, the stupid and irresponsible manager challenged me to bring this to consumer tribunal. Can you see how arrogant a Dell manager is?

I'm going to bring this case to the Tribunal for Consumer Claims Malaysia to seek for their help. I found a similar case on their website too!

The Tribunal for Consumer Claims is an independent body established under Section 85, Part XII of the Consumer Protection Act 1999. The Tribunal operates under the Ministry of Domestic Trade, Co-operatives and Consumerism. The primary objective of establishing the Tribunal is to provide an alternative forum for consumers to file claims in a simple, inexpensive and speedy manner.

After reading this, if you think you still want to buy a Dell, read more cases below:

The Deception of Dell in Taiwan

and more...

You might be the next victim!

Ahh... Stupid Me! :-(